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Streaming Media, DVDs and Videos at RTC Library: Communication

Explore RTC Library's media collection. Find resources to teach interpersonal and occupational skills.

DVDs and Videos

How To Connect

 

 

 

 

Nursing Communication Skills. 41 minutes. "(C)ommon barriers to communication, nonverbal communication, electronic communication, as well as special attention to both nurse-physician interactions and nurse-patient interactions." Find it: Media 610.73 NURSING 2016c V0152 

Digital Communications Skills: Dos and Don'ts. 28 minutes. "(W)hat you should do--and what you don't want to do--when it comes to email, texting, video-conferencing and using the phone for business calls or voice mail." Closed captioned. Find it: Media 384.3 DIGITAL 2015  

Listening Under Pressure. 14 minutes. Learning listening skills to defuse angry customers, get the information you need, and keep your cool. Find it: Media 658.812 LISTENI 2017u V0143   

Don't Hesitate, Communicate! "Addresses issues of office communication, including verbal communication, written communication, barriers to communications and ways to overcome those barriers." Find it: Media 658.452 DONT-HE 2010c.

Social Media: Reduce the Risk.  Explains the problems than can arise with unwise use of social media and discusses what a good company social media policy should contain. 21 minutes. Find it: Media 302.3 SOCIAL 2010

Effective Communication in Business. The importance, methods, and ethics of communication in modern business. 21 minutes. Closed captioned.  Find it: Media 651.7 EFFECTI 2010c.

Every Call Counts. How to deliver the perfect greeting, screen calls, handle irate callers, transfer callers, and use voicemail. 34 minutes. Closed captioned.  Find it: Media 651.73 EVERY 2003c.

How to Connect in Business in 90 Seconds or Less.  "Create instant relationships, strengthen communication, sell more effectively.  17 minutes. Closed captioned. Find it: Desk 658.46 HOW-TO 2003c 

How to Connect In Healthcare in 90 Seconds or Less. Connecting with patients. 17 minutes. Closed captioned.  Find it:  Desk 610.696 HOW-TO 2003c.

Communicating for Results: How to be Clear, Concise and Credible.  Twelve strategies that help you present powerful, persuasive arguments. 17 Minutes. Find it: Media 658.45 COMMUNI 1997f.

Communication in a Wired World: Be Smart, Be Safe. The segment "Protecting Privacy and Information" offers useful information on limiting what information you make available online.  20 minutes. Closed captioned. Find it: Media 303.4833 COMMUNI 2009w.

Speaking Essentials.  Preparing, delivering, and concluding your speech. 25 minutes. Closed captioned. Find it: Media 302.2242 SPEAKIN 2010e.

Healthcare Skills: Communicating with Different Types of Patients. "It is important to understand patients' needs and that the patient understands what is going to occur. If they don't have that communication, things can fall apart." 8 minutes.  Find it: Media 610.730699 HEALTH 2008c