Image Map Skip to Main Content
It looks like you're using Internet Explorer 11 or older. This website works best with modern browsers such as the latest versions of Chrome, Firefox, Safari, and Edge. If you continue with this browser, you may see unexpected results.

Dental Assisting: Business Administration and Communications

Library and web resources for your dental assisting coursework.


This is a list of resources held in the Dental classrooms, compiled by the instructors.  To view these books, please contact Connie Berrysmith.


  • A Primer on Dental Practice Management; Leslie E. Gaskins
  • Administrative Dental Assistant; Linda J. Gaylor, RDA
  • Administrative Dental Assistant - Student Workbook; Linda J. Gaylor, RDA
  • The Allied Health Professional and the Patient: Techniques of Writing Basics for the Healthcare Professional; Michele Benjamin Lesmeister; Pearson, Prentice Hall; 2007
  • Effective Interaction; Ruth Purtilo
  • Business Administration for the Dental Assistant, 2nd Edition; Ann Ehrlich
  • Business communication at Work; Marilyn satterwhite and Judith Olson-Sutton, Ph.D.  
  • Clerical Record Keeping,  2nd Edition; Harold Daron, Soloman C. Steinfeld
  • The Complete Dental Marketing Handbook; Jim Rhode
  • Computers for the Dental Office; John S. Sobolewski
  • Control Appointment Scheduling; Dental Auxiliary Education
  • Dental Assisting Course II: Secretarial Procedures; Helen P. Stewart, Eleanor A. Forbes
  • The Dental Clinics of North America  Computer Applications in Dentistry; W. B. Saunders Co.
  • The Dental Letter Book:  Communiqués From the Dental Office; Alison Brahe, Neil Brahe
  • Dental Office Management; Ellen Dietz; Delmar/Cengage; 2000
  • Dental Practice Management:  The Teamwork Approach; Ann Ehrlich, Stanley Ehrlich
  • Dental Office Admininstration; Geraldine Irlbacher-Girtel, Guy S.Girtel; Lippincott; 2012
  • Dental Office Procedures; Maura Apfel, Trudy and Arlene Weaver
  • Dental Office Procedures Manual,  2nd Edition; Ann Ehrlich
  • Ethics, Jurisprudence, & Practice Management in Dental Hygiene, 3rd Edition; Vickie J. Kimbrough-Walls; 2012
  • Guide to Dental Front Office Administration; Honors Certification Book; Pearson; 2009
  • Handbook of Dental Letters; ADAA
  • HIPAA A Short and Long-Term Perspective for Health Care, Michael Doscher, MS
  • How 6: A Handbook for Office Workers; James and Lyn Clark
  • How to Hire and Fire...Legally; Cynthia and Thomas Coad
  • Letter Writing For the Dental Office; Jeanne Collins
  • Lifetime Encyclopedia of Letters; Harold E. Meyer
  • Marketing/Public Relations: Letters for the Dental Practice; Neil B. Brahe, Jese W. Prater
  • Office Procedures for the Dental Team; Betty A. Ladley, Jerry Crowe Patt
  • Patient Management: Skills for Dental Assistants and Hygienists; Barbara D. Ingersoll 
  • Personalized Guide to Establishing Associateships and Partnerships; Larry R. Donner, Jeffrey C. Baurer
  • Practice Management for the Dental Team; Betty Ladley Finkbeiner, Charles Allan Finkbeiner
  • Professionalism, Legal Considerations and Office Management; The University of N.C. at Chapel Hill
  • Secretarial Dental Assistant; Mary Ann Douglas
  • Selecting, Hiring and Training of Dental Auxiliaries; Edward J. Green, Nathan Konh Jr.
  • Treating Fearful Dental Patients; Tracey Getz, Peter Milgram, Philip Weinstein, Ronald Kleinknecht
  • Understanding Dental Caries  Prevention: Basic and Clinical Applications in Dentistry; Gordon Nikiforuk
  • Writing Competency Practice; Anrea Levinson, Barbara Martorana


  • Communicate With Confidence; Dianna Booher
  • Communicating,  6th edition; Anita Taylor, Teresa Rasegrant, Arthor C. Meyers, B. Thomas Samples
  • Communication: Some Interaction; JoAnne Surien
  • Communication Works!; Alex Whitman, Kathy Demarest 
  • Communications for Dental Auxiliaries; Cheryl B. Wiles, William J. Ryan
  • Communications, Psychology, Nutrition and Preventive Dentistry; Mary C. George, Eleanor Forbes, Cliften Crandell
  • Content of Our Character; Shelby Steele
  • Crucial Confrontations: Kerry Paterson: McGraw Hill; 2005
  • Dental Communication; David W. Chambers, Ronald G. Abrams
  • Dental Terminology ADAA
  • Foundation for Medical Communications; Esther Caldwell, Barbara Hegner
  • Health Communications; Peter G. Northhouse, Laurel L. Northhouse
  • Illustrated Dental Terminology; Jonh H. Manhold, Michael P. Balbo
  • Interpersonal Communication Skills for Health Professionals; Cynthia H. Adams and Peter D. Jones 
  • It's All in Your Head; Marilyn Grey, Betty Bender
  • Learning Medical Terminology; Miriam G. Austrin, Harvey R. Austrin
  • Medical Terminology: An Illustrated Guide; Barbara Janson Cohen
  • Medical Terminology The Language of Health Care;Marjorie Canfield Willis 
  • People of Washington: Perspectives on Cultural Diversity; Sid White, S. E. Solberg
  • Quick and Easy Medical Terminology; Peggy C. Leonard
  • Sweaty Palms: The Neglected Art of Being Interviewed; H. Anthony Medley